Return Policy
Return Policy
UK Returns
We offer free return labels for orders shipped within the UK.
If you live within the UK follow the directions on the packing slips enclosed with your order.
Items in new condition (tags still attached and unworn), purchased from Showers Pass online store may be returned for a refund or size exchange within 30 days of purchase. We cannot offer refunds or exchanges on items that have been worn outside or on the bike.
*Please note where a customer has elected to pay additional postage charge at checkout (RM24 Tracked & RM48 Tracked), this charge will not be refunded in the event of a item being returned for refund.
Overseas Returns
- Due to high shipping fees incurred with shipping internationally, it is the customers responsibility to pay for return shipping. We will however absorb the fee for shipping any replacement back to you.
- We offer a 30-day policy for overseas purchases from date of delivery.
Bundle Returns
Returning a combo item for replacement is the same as returning any other item. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. For example:
Combo Deal | Refund |
Item 1: £100 Item 2: £50 Combo Discount: -£50 Total: £100 |
Item 1 (returning for a refund): £100 Combo Discount: -£50 Refund: £50
|