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Careers

Warehouse and Operations Support - This position has been filled 3/2016

Showers Pass, Portland based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self-starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative.

We are a small team, and we like to say that we hire people, not positions. We are seeking someone to assist with the following:

  • Order processing
  • Warehouse functions including pick, pack, and ship
  • Inventory management
  • Order fulfillment
  • Key Accounts operations and compliance
  • Other general and administrative duties as assigned

Requirements:

  • High School Diploma required, Bachelor’s Degree preferred
  • Excellent problem solving skills
  • Great communication skills
  • Ability to learn new computer applications quickly
  • Process-driven
  • Commitment to completing individual and team tasks
  • Ability to stand for extended periods of time; and lift and carry 40 lbs
  • Experience in a small business or start-up environment a plus
  • Basic PC skills including Word, Excel, and Outlook

Desired Skills:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Demonstrated problem-solving ability

This is an entry level salaried position with full benefits after 3 month probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

How to Apply:

Please send a brief cover letter and resume to: careers@showerspass.com

No phone calls please.


Customer Service Representative - This position has been filled 3/9/15

Showers Pass, Portland based apparel brand is growing. The right candidate for this position will have a passion for cycling and the outdoors, great attitude on the phone and in person; and high attention to detail and follow through. We are looking for a self starter that can work as part of the team and manage projects independently – with critical thinking abilities and motivation to take initiative. This person will be the first point of contact for incoming calls, emails and walk-ins, so an enthusiastic demeanor and excellent communication skills are a must!

Customer Service Job Description:

  • Be the enthusiastic, knowledgeable, professional face of Showers Pass — as the first point of contact for everyone coming to us by phone, email, and in person
  • Assist and communicate with customers throughout the shopping, ordering, and return/exchange processes
  • Handle warranty claims
  • Enter and pay bills
  • Send invoices and process incoming payments
  • Other general and administrative tasks as necessary

Required Skills:

  • High School diploma required, college degree preferred
  • Excellent communication skills; via phone, e-mail, and in person
  • Ability to deal with customers with professionalism and grace
  • Attention to detail and affinity for record-keeping
  • Highly organized and team oriented
  • Ability to work independently, and prioritize amid interruptions
  • Basic PC skills including Word, Excel, and Outlook

Desired Skills:

  • Bachelor’s Degree
  • 1-2 years’ experience in Customer Service or Retail
  • Familiarity with CRM tools and Quickbooks
  • Demonstrated problem-solving ability
  • Interest in garment construction, technical specs and terminology specific to outdoor/athletic apparel and gear
  • Knowledge of local, national, and international bike culture — and a passion for cycling and the Outdoors

This is an entry level salaried position with full benefits after probationary period. Benefits include medical, vision and dental insurance, 401K and paid maternity/paternity leave.

How to Apply

Please send a brief cover letter and resume to: careers@showerspass.com

No phone calls please.